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Work-from-home customer service business
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Gig economy and sharing economy
Remote work
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1997 Arise
Contracting
Warburg Pincus
Work-from-home customer service business
Meet the Customer Service Reps for Disney and Airbnb Who Have to Pay to Talk to You — ProPublica
https://www.propublica.org/article/meet-the-customer-service-reps-for-disney-and-airbnb-who-have-to-pay-to-talk-to-you
1935 National Labor Relations Board (NLRB)
1995 eBay
1997 Arise
2014 Timothy Geithner and Warburg Pincus
2018 Epic Systems Corp v Lewis
Airbnb
Disney
Intuit and Arise Virtual Solutions
Warburg Pincus
Work-from-home customer service business